Background

US healthcare spending has been increasing consistently over the years, it is not only the concern of the government and payors, even the patient payment responsibility has also increased substantially.

Given the data of the year 2017, the patients have been experiencing an 11% increase in the out-of-pocket costs in comparison to the previous year, i.e the average cost has gone up to $1,813 from $1,613.

According to TransUnion Healthcare's analysis, the costs for major procedures are not abating. Medical specialties with the highest out-of-pocket cost estimates for patients included: Orthopedics ($1,663), Plastic Surgery ($1,566), Urology ($1,415) and Neurology ($1,241), all of which are above the $1,000 average across all specialties in 2017.

It is natural for the patients to look for alternatives to keep their cost low, at the same time ensuring they care they receive is not compromised. 

Problem Statement

Our interactions with patients and consistent analysis on a large set of patient survey data lead us to believe the number of complexities in the patient pay system can be addressed leveraging turnkey technology solutions.
There were a number of factors considered by the patients before choosing the hospital from which they undergo surgery, the list includes the combination of
- Costs of surgical procedures
- Cost covered by their Insurance
- Uninsured sum
- General Physician referrals
- Ratings of the hospital
- Hospital Stay
- Recovery period

Recommended Approach

We decided to explore the patient journey from scheduling appointments to comparing the hospital options at hand, delivered in a swift, intuitive dashboard helping them make decisions based on data to minimize the cost of care while guaranteeing positive health outcomes.

To build a holistic solution, it becomes inevitable to incorporate all the key factors listed choosing the hospitals from the cost factor to convenience factor,

Our application not only lets the patient choose from a wide range of hospitals that perform required surgical procedures, but to view the costs of surgical procedures which include the insured and uninsured sum based on their insurance providers.

Patients can also schedule appointments with their specialists through just a click of a button and pay for their services through the application.

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